Since 2020, Lake City Bank has relied on Fairchild Communication Systems, Inc. to enhance and update the telecom cabling infrastructure across multiple branch locations, including Indianapolis, Carmel, and Fort Wayne. As the banking industry evolves, a reliable, secure, and efficient communication network is essential to ensuring uninterrupted operations and superior customer service. With more than 35 projects completed under the leadership of Melissa Rupe, VP Facilities Development Officer, Fairchild has proven to be a trusted partner in delivering high-quality communication solutions.
Navigating Complex Challenges with Precision
Upgrading telecommunications infrastructure in a fully operational bank branch presents unique challenges. Minimizing downtime while executing seamless transitions between old and new systems is critical to avoiding disruptions to banking operations, security, and customer service. At Fairchild, we thrive on tackling complex projects with strategic planning, expert execution, and a commitment to excellence.
One of Lake City Bank’s most demanding projects involved a mandated one-day transition from the existing data cabling system to a newly installed infrastructure. This transition affected multiple essential systems, including security, requiring precise coordination and flawless execution within a tight Saturday schedule.
Despite the challenges, our technicians delivered a perfectly executed cut-over, ensuring all systems were operational on time and within budget. The following week, Missy Rupe and Leonard Groves Senior Network Administration Officer reached out to commend our technicians, Truman Berthold and Jeff Scholl, for their professionalism, expertise, and efficiency. Their outstanding work has set a high standard for future projects, with a special request for them to lead upcoming “cut-over day” assignments.
Delivering Excellence in Communication Solutions
Fairchild Communication Systems, Inc. has built a reputation for providing innovative and reliable communication infrastructure solutions. Our team understands the importance of precision and attention to detail, particularly in industries where secure and uninterrupted connectivity is non-negotiable.
Matt Ranft, Director of Fairchild’s Indianapolis location, shared his thoughts on the project:
“The Lake City Bank cut-over was a challenging yet rewarding project that showcased our team’s expertise. Working within a tight timeframe required careful planning, strong teamwork, and precise execution. Our technicians, Truman and Jeff, demonstrated exceptional skill and dedication, and the positive feedback from Lake City Bank speaks volumes about the quality of their work.”
A Commitment to Client Satisfaction
Fairchild’s commitment extends beyond delivering top-tier communication systems—we prioritize building lasting relationships with our clients. Melissa Rupe’s continued trust in our team for over 35 projects is a testament to the reliability and quality of our work. We are proud to play a vital role in Lake City Bank’s infrastructure development and look forward to many more successful projects in the future.
While we can’t always promise Truman and Jeff for every project, we can guarantee the same excellence, precision, and professionalism that has made Fairchild Communication Systems, Inc. the preferred choice for communication solutions. Our team is ready to deliver if your business requires seamless telecom upgrades with minimal disruption.
